Black Arrow Express Launches Mobile App

The Black Arrow Express Mobile App Launch


Black Arrow Express logo

Yesterday, Black Arrow Express announced that it is launching its mobile application for iOS and Android mobile devices. This addition to Black Arrow Express’ current service line illustrates the company’s initiative to innovate and bring an improved delivery experience to retailers and consumers. They are backed by last mile and consumer delivery firm  and total logistics provider AAI.

“We are not a tech company looking to build a logistics network. We are logistics experts with a strong network, simply adapting to the needs of our market,” said Allan Brizuela, President of Black Arrow Express.

Black Arrow Express President - Allan Brizuela

Black Arrow Express’ President, Allan Brizuela


The Black Arrow Express team

The Black Arrow Express team

The mobile app will cater to the growing eCommerce trend in the Philippines, and eventually Southeast Asia. In 2017, total eCommerce sales accounted for over $2.3 Trillion worldwide. The app also aims to address the increasing risks from handling cash payments by integrating convenient payment options, and address pick-up and delivery failure rates by providing real-time updates through push notifications and SMS from system-integrated pick-up and drop-off locations.

The Challenge in Philippines’ eCommerce Logistics

the challenge that Black Arrow Express app hopes to solve

The Solution that Black Arrow Express Provides

Black Arrow Express Mobile App service features - eCommerce Logistics


Apart from payment options and real-time updates, Black Arrow Express’ mobile application also includes:

●Easy sign-up through Facebook or Google accounts to allow users to sign-up or login with 1 click
●Optimized booking features for casual “one-off” retail transactions or bulk-booking for SMEs, online sellers, and corporate clients
●Pick-up and delivery right at your doorstep, with the option to drop-off or pick-up packages in over 1,200 partner outlets nationwide
●Integrated segment-based updates within the app and online through Black Arrow Express’ website
●Cash on delivery to address the gap between users who do not own credit/debit cards
●Next day pick-up and express delivery with reduced delivery failure within three (3) to five (5) days
●Facebook Messenger In-app Integration for direct contact to Black Arrow Express’ customer service team
●Loyalty and Mystery Box Rewards for loyal users and repeat transactions

Can Black Arrow Express Deliver?

Black Arrow Express infrastructure


“Our app is based on independent studies on the demands and behaviours of the market. We invested thousands of man-hours to make sure we deliver an app that will benefit both buyers and sellers,” adds Brizuela.

Videos of the Black Arrow Express Mobile App Launch

Founded in 2016, Black Arrow Express is currently available in the Philippines. They are targeting to expand their courier services to other Southeast Asian economies by 2019. For more information, visit the Black Arrow Express website or the Black Arrow Express FB page.


Black Arrow Express, a member of AAI Group, offers tech integrated end to end logistics solutions tailored to service the eCommerce industry. Black Arrow Express’ main base of operations is in Metro Manila with facilities for warehousing, distribution hubs, and last mile express centers nationwide. It is also the official courier service of the largest eCommerce platform in Southeast Asia and Taiwan, Shopee.

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