I purchased a Cloudfone Thrill 430X from MemoXpress at the beginning of this month and I was so excited because of its 3-day battery life claim. Being a heavy mobile internet user, my previous smartphone (an HTC Desire S) would usually have its battery drained after half a day use.
My excitement bubble was popped for a short while upon learning that the Thrill 430X unit I bought was still on Ice Cream Sandwich instead of Jelly Bean which posters displayed. So I had to visit the Cloudfone Philippines main office and service center located at Paseo de Magallanes.
So I went there and had my Cloudfone Thrill 430X upgraded to Jelly Bean for free. I have been to Paseo de Magallanes before because located in that same area was the Canon service center which I have visited before. But on my way to the Cloudfone main office/ service center, I tried to search for the exact office address of Cloudfone Philippines and had a hard time getting the correct information from google search results.
I literally tried to search using different keyword combinations like “cloudfone philippines paseo de magallanes”, “cloudfone sevice center magallanes” but I had to filter through all the search results… Until, I used “cloudfone paseo service” and ran a search at via google.com.ph, only then did I really find the result I really needed. I did that all on my way to the service center a couple of weeks ago.
Search results page for “cloudfone paseo service”
So, ran the same search tonight but this time, the link of the result I was looking for was already deleted. The search result was actually a comment from the Cloudfone offical FB page by the Cloudfone administrator (see screenshot below). When I clicked the link to the result, the comment or conversation has already been deleted. Good thing the page was still cached by Google.
Cloudfone comment on their FB page (deleted already)
Don’t bother looking at the Cloudfone Philippines website because it’s still not updated as I was writing this. They even haven’t informed their customers that Citylight Telecom Centers are not official service centers of Cloudfone units anymore but their addresses are still on their website.
So from all these, I found the updated and complete office address of Cloudfone Philippines and their office contact number. And here they are below:
Cloudfone Philippines Office Address (updated):
Unit 301 Oakridge Plaza, Paseo de Magallanes, Makati City
Office contact number – (0632) 6212636
Please spread the word and inform other Cloudfone users please!
UPDATE (as of July 9, 2015)
Below is the Cloudfone Philippines’ list of service centers posted in their website last June 10, 2015:
NCR
1. SM NOVALICHES STORE
2/F, Cyberzone, SM Novaliches
Monday-Sunday, 10:00AM-9:00PM
Tel# (02) 277-2988
2. PANAY AVENUE, QUEZON CITY
2/F, Panay Commercial Center
Monday-Saturday, 9:00AM-6:00PM
Tel# (02) 415-2336 or +63927-7432589
LUZON
1. BACOOR, CAVITE
3/F SM Bacoor (Beside Cyberzone)
Monday-Sunday, 10:00AM-9:00PM
Tel# (046) 416-4754
2. BATANGAS CITY, BATANGAS
Unit D, FRC Bldg. #12 Pastor Ave. Pollocan, West Batangas City
Monday-Saturday, 9:00AM-6:00PM
Tel# (043) 984-3052
3. LUCENA CITY
Quezon GMD Bldg., # 78 Enriquez St. Brgy 6
Monday-Saturday, 9:00AM – 6:00PM
4. PAMPANGA CITY
2/F, S13 Plaza Cristina Building, Jose Abad Santos Avenue, Dolores
Monday-Saturday, 9:00AM – 6:00PM
VISAYAS
1. CEBU CITY
3/F Mango Square, Gen. Maxilom St.
Monday-Saturday, 9:00AM – 6:00PM
MINDANAO
1. CAGAYAN DE ORO CITY
2/F Elipe City Kauswagan Road
Monday-Sunday, 10:00AM – 7:00PM
Tel# 856-3013
2. DAVAO CITY
202 B GG0DMP Bldg., JP Laurel Avenue, Bajada
Monday-Saturday, 9:00AM – 6:00PM
Tel# (02) 300-0960
3. GENERAL SANTOS CITY
Unit C10 Eca Bldg. National Highway
Monday-Saturday, 9:00AM – 6:00PM
Ako 1 yr ma mahigit d nila binalik pon ko pabik balik ako sa bacoor service center daat mag demand a tayo mad marami mad mapapadali any kaso panlloko na ginagawa nila ang lakas ng loob nila mag ads magbayad ng artists milyo n tapos siraing until nila d nila palitan 3times nila ko pins upgrade kakloka cloudfone talaga PETA nation natpunta sa cloud hayz….